Terms & Conditions

Effective immediately, the following Terms and Conditions ("Terms") govern your use of Caesars Palace Online Casino (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

Acceptance of the Terms

1. These Terms apply to all users who create an account on the Platform, whether for personal or commercial purposes.
2. You acknowledge that you have read and understood these Terms before creating your account.
3. By continuing to use the Platform after any changes are made to these Terms, you agree to be bound by such changes.

Eligibility Requirements

1. To register an account on the Platform, you must be at least 18 years old (or the minimum age required in your jurisdiction).
2. You must provide accurate and complete information during registration.
3. By registering an account, you confirm that you are eligible to gamble under applicable laws.

Minimum Age Requirements

1. The minimum age for accessing the Platform is 18 years old, or as otherwise specified by local law.
2. We may request verification of your age before allowing access to certain features or services.

Geographic Restrictions

1. Access to the Platform is restricted in certain countries or territories, including but not limited to those subject to economic sanctions or restrictions.
2. You are responsible for ensuring that you comply with applicable laws and regulations governing online gaming.

Account Registration Rules

1. Each user is entitled to only one account on the Platform (the "One-Account Policy").
2. Multiple accounts may be terminated without notice if we suspect multiple-accounting, collusion, or other prohibited activities.
3. You must choose a unique username and password for your account; you are responsible for keeping this information confidential.

Identity Verification and KYC

1. We reserve the right to request identification verification from users, including government-issued ID or proof of address.
2. By providing personal data during registration or otherwise, you agree that we may use this information in accordance with our Privacy Policy.
3. You acknowledge that failure to provide accurate identity verification may result in account restrictions or termination.

Account Accuracy Obligations

1. You must ensure the accuracy and completeness of your personal details throughout the lifecycle of your account.
2. We reserve the right to suspend or close accounts if we suspect inaccuracies, inconsistencies, or discrepancies.

Account Security Responsibilities

1. You are responsible for maintaining the confidentiality and security of your login credentials and password.
2. We recommend that you use two-factor authentication (2FA) when available on our Platform.
3. You acknowledge that any breach of account security due to your failure to maintain confidentiality may result in losses or liabilities.

Login Credentials and Password Protection

1. Your username and password should not be shared with others, including friends, family members, or other users.
2. If you forget your login credentials or suspect unauthorized access, please notify our Support Team promptly.

Restricted Behaviour and Prohibited Activities

1. We reserve the right to suspend or close accounts if we detect prohibited activities, such as multiple-accounting, collusion, or bonus abuse.
2. Your use of the Platform must comply with applicable laws, rules, and regulations.
3. Examples of prohibited behaviour include but are not limited to: attempting to alter gameplay, creating duplicate accounts, using cheats or hacking software.

Multi-Accounting and Fraud Prevention

1. We employ measures to prevent multi-accounting, collusion, or other forms of unfair gaming practices.
2. If we suspect such activity, your account may be restricted, suspended, or closed without notice.

Bonus and Promotion Rules

1. Bonuses are subject to specific terms and conditions, which will be made available before awarding any bonus.
2. Wagering requirements for bonuses must be met in accordance with the relevant rules governing each promotion.
3. Any breach of bonus or promotional terms may result in loss of entitlements or restrictions on future promotions.

Wagering and Gameplay Conditions

1. You acknowledge that your participation in gaming activities involves risk and is subject to applicable laws, including regulations related to responsible gambling.
2. We reserve the right to adjust stake limits, betting rules, or gameplay conditions at any time without notice.
3. Your use of our Platform should not compromise fair play principles.

Bonus Abuse Prevention

1. Any repeated attempts to exploit bonuses may lead to restricted access or closure of your account.
2. Examples of bonus abuse include but are not limited to: attempting to game multiple accounts, exploiting software flaws for profit.
3. If we suspect such activity, you agree that your account may be subject to investigation and restriction.

Deposits and Withdrawals (where supported by source material)

1. Deposits made using certain payment methods or in excessive amounts will be flagged for review and potential reversal.
2. Where applicable laws permit it, withdrawals are subject to verification before being processed.

Verification Before Withdrawals

1. You acknowledge that withdrawal requests must be reviewed according to our procedures to prevent fraud, money laundering, or other prohibited activities.
2. We may request additional information from you during the review process.
3. Your cooperation in verifying your identity and transactions is appreciated.

Processing and Review Procedures

1. Our Support Team will contact users upon detecting any irregularities or discrepancies requiring verification.
2. All communications with our Platform are monitored for security purposes; record-keeping ensures accountability of user actions.
3. If your account requires attention, you will be informed through email notifications and in-platform messaging.

Responsible Gambling Expectations

1. You acknowledge that online gaming carries inherent risks and must gamble responsibly within your means.
2. Our support for responsible gaming includes limits on stakes or sessions to protect users from excessive play.

Self-Exclusion and Account Restrictions

1. If we suspect habitual problematic gaming, you may be required to self-exclude yourself for a specified period (the "Voluntary Exclusion Period").
2. The Voluntary Exclusion Period commences immediately upon submitting your request; access will be restricted during this time.
3. Users choosing self-exclusion agree that the closure of their account is final and irreversible.

Game Fairness and RNG Systems

1. Our Platform employs Random Number Generators (RNGs) to ensure fair play in our games, as certified by third-party audits where applicable.
2. You acknowledge that each game's outcome depends on these systems; while rare instances may arise from system flaws or user malfunctions.

Technical Interruptions or Voided Gameplay

1. Technical issues beyond the control of the Platform (including internet connectivity interruptions) will be acknowledged as extenuating circumstances.
2. Any losses due to technical failure will not be claimed back.
3. Users must report disruptions promptly, using our feedback mechanisms to assist in resolving any gaming session affected.

Suspension or Closure of Accounts

1. We reserve the right at all times without notice or warning to restrict access, suspend accounts temporarily or permanently, based on reasonable grounds for doing so.
2. Examples include but are not limited to instances where:
   • Multiple-accounting has been detected
   • Collusion is suspected among users with connected accounts
   • The terms of specific promotions have been abused

Intellectual Property and Platform Ownership

1. This online casino, including its trademarks, logos, software, and related intellectual property rights ("IPT") are owned by Caesars Palace or licensed for use.
2. Use of IPT is governed by this agreement; unauthorized use may result in liability.

Limitation of Liability

1. To the extent permitted by law, we exclude all warranties, express, implied (including those of merchantability and fitness for a particular purpose).
2. Your participation on our Platform involves inherent risks which you acknowledge as beyond our responsibility.
3. Caesars Palace disclaims any potential or actual damages arising from your failure to comply with these Terms.

Modification of Terms

1. We reserve the right at all times without notice or warning:
   • To update, modify, and change our terms
   • Revise bonus structures, promotional rules or wagering requirements

Contact or Support Guidance

For assistance with account-related queries, please contact us via email through our platform.

We appreciate your attention to these Terms.